Emergency Card

These are recommendations for making an "Emergency Card" to print out and take with you on your trip. In addition to this list, I have formatted pages that you can print onto your own card; see below.

Embassy address/phone/fax/after hours number. There is a list of the ones located in Almaty on the Expat [external link] site.

Adoption City: contact name, address and phone number; your local address and phone number; local address written in Cyrillic (so that you can show it to people in case you get lost); orphanage address and phone number; local medical clinic/hospital address and phone number, internet cafe address.

Almaty: contact name, address and phone number; your local address and phone number; local address written in Cyrillic (so that you can show it to people in case you get lost); orphanage address and phone number; local medical clinic/hospital address and phone number, internet cafe address.

Moscow (for citizens of countries that need to obtain a visa there): contact name, address and phone number; your local address and phone number; local address written in Cyrillic (so that you can show it to people in case you get lost); local medical clinic/hospital address and phone number, internet cafe address.

Adoption agency: address and phone number; name of your contact there and phone number; emergency number for agency.

Long distance company and/or calling card, access number; it is a good idea to have numbers for other long distance companies, in case you have a problem with yours (I ended up having to switch long distance companies while I was over there because I could not access mine there).

  • AT& T: from Kazakhstan: 8^800-121-4321; from Moscow: 755-5042
  • MCI: from Kazakhstan: 8^800-131-4321; from Moscow: 747-3322, 960-2222

Phone number for airlines, local and/or toll-free. Phone number for travel agent. For Almaty, the addresses and phone numbers are: (7272)

  • Air Astana: 73 Gogol St., in the Otrar Hotel; 2588 202; airport 2506 850, 2506 856, 2506 546, 2506 835
  • British Airways: 115 Abylai Khan @ Kabanbai batyr; 50-36-24, 50-36-28
  • KLM: 73 Gogol and Kunaeva, in the Otrar Hotel; 509-183
  • Lufthansa: in the Hyatt Regency, 50-50-52 or 50-50-61; in the Regent Almaty, 58-28-03, at Airport, 57-26-32 or 57-28-13
  • Turkish Airlines: 100 Furmanova, 50-10-67; airport 57-45-70
  • Transaero: 88 Aiteke bi @ Nauryzbai batyr, 63-95-06

Phone numbers for airlines in Astana: (7172):

  • Air Astana: Astana Towers Business Center, Samal Microdistrict, 58-09-50
  • KLM: Otrar Travel, Hotel Ishim, 8 Beibitshilik Street, (3172) 210-764
  • Luftansa: (airport) 777-771
  • Turkish Airlines: 777-020; airport 777-021, 777-881, 777-882

Phone numbers for airlines in other cities

  • Air Astana
    • Almaty call center is always open: (7272) 506850
    • They have ticket offices in most major cities, go to Air Astana [external link] under "About Air Astana" to look for a phone number for your city.
    • Moscow: in the Kazakhstan Embassy, (095) 2084923; in the airport (Sheremetyevo 1) 5781822
  • KLM
    • Aktau: Otrar Travel, 8th microdistrict, building 39A, (7292) 512-986
    • Atyrau: 3 Abai St., (7122) 355-345

Personal information: insurance, blood type, allergies to meds, height in centimeters, weight in kilograms

Personal emergency contacts at home.

Formated Pages

Printing hints: Do not print "headers and footers". When you click on these links, they will open in a new window ; just close that window to come back to this page.

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Page updated 4 October 2007.

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